Pricing

We researched and met with a total of five property management companies to help us with our first experience as landlords (we bought our retirement home early because it was the perfect home in the perfect location, planning to rent it for the next few years). We live several states away, so we knew we'd need excellent, full-service management. We read everything--Google reviews, companies' literature, and local laws so that we could make an informed decision. It was clear from the beginning that Robert C. White & Company were the absolute best choice. From our first meeting with Luke, who took the time not only to explain RCW's services, but also provided so much more valuable information about what it's like to own a rental, plus advice on what tenants are looking for, it was clear that RCW’s staff is consummately expert, committed, and professional. They're all investors themselves, so it was like learning from an experienced friend.
Also, they were the only company that didn't apparently rely solely on an algorithm to determine our rental, but rather used that information as the beginning of their research process--a real human being (the amazing Melissa) with genuine expertise in what tenants want, used the tech as a starting point. This is a company that does it right even when no one is looking--the very definition of integrity--and the results speak for themselves. While comparable properties had languished on the market for weeks, Melissa had ours leased to excellent, highly-qualified tenants in just 10 days. Lance, our Property Manager, also set us up for success, giving us the information we needed to make our place the best it could be. Since then, he's managed everything, from briefing our tenants on the property and providing them with the info they need for a seamless move-in and providing excellent video documentation of our property’s condition, to troubleshooting a couple of minor issues so that neither we nor the tenants had any worries that things would be taken care of in a timely, thorough, and professional manner. The office staff is also excellent. Absolutely everyone we’ve dealt with has been fantastic—good at what they do, informed, responsive, and courteous. I also have to say something about their online account management interface, too--it’s excellent. It’s clear, functional, easy to navigate—it’s a first-rate “user interface/user experience” portal, which is no small issue, and just another reason we’re so grateful to have found RCW.

Melissa is great. When I first reached out, she picked up after one ring and patiently walked me through everything in detail.

The onboarding process that followed was quick and smooth, and it's been a pleasure so far. As I grow my portfolio, I'll definitely be reaching out to Melissa again.

Luke, Andrew, and the whole staff at RCW are top notch. I had to move overseas for work for a short period of time. I didn't want to sell my house, so I needed a local partner to keep track of my most important asset while I couldn't. They took care of everything with my house for almost four years, from finding tenants, leasing, maintenance requests, you name it.  They are  definitely the one stop shop that I was looking for and handled everything that  came up swiftly and professionally. I would certainly work with them in the future.